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customer communication

  • Q4 Surcharges Pricing Strategy: October Playbook

    Holiday shipping surcharges can make or break your Q4 profitability. This October playbook delivers actionable strategies for setting competitive rates, communicating fees to customers effectively, and protecting your margins during the busiest season of the year.

    PublishPuffinOct 19, 20267 min read
  • FedEx Rate Hikes 2027: Margin Defense for Pack-and-Ship Stores

    FedEx 2027 rate increases are set to squeeze pack-and-ship store margins harder than ever. Discover actionable strategies to defend your profits, communicate changes to customers, and stay competitive when shipping costs climb.

    PublishPuffinSep 21, 20267 min read
  • USPS Rate Increase 2026: Peak Season Pricing Strategies

    The 6% USPS rate increase hitting in 2026 will reshape shipping costs during peak season. Learn how to adjust your pricing strategy, protect your margins, and communicate changes effectively to keep customers loyal.

    PublishPuffinAug 31, 20266 min read
  • UPS Holiday Surcharges: Q4 2026 Shipping Strategy

    UPS holiday surcharges can devastate your Q4 margins if you're unprepared. Discover proven strategies to navigate peak season fees, optimize dimensional weight pricing, and communicate shipping costs effectively to your customers.

    PublishPuffinAug 27, 20266 min read

ParcelPuffin

The complete cloud-based POS system for print shops and shipping centers. Manage transactions, shipping, mailbox rentals, and full-service printing from one powerful platform.

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